Friday, 13 March 2009

What we want to see

We all see what we want to see. Very few of us (myself excluded) can see what is there, if we don't expect it. I find this particularly annoying in Call Centre staff. But then I remind myself, could I do any better, relying on just a voice on a poor phone line?

We all know the stories, from our childhood. They were told to us to illustrate and teach us a good moral centre. Stories like, The Boy Who Cried Wolf, The Ugly Duckling, and The Emperor's New Clothes.

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